At Amor Home Decor, we are committed to delivering your favorite home décor products safely and efficiently. This Shipping Policy outlines our shipping procedures, delivery timelines, shipping charges, and other important information related to order fulfillment.
By placing an order on our website, you agree to the terms outlined in this Shipping Policy.
1. Order Processing
Once your order is successfully placed and payment is confirmed, our team begins processing it for shipment.
Processing Time
- Most orders are processed within 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During festive seasons, promotional events, or periods of high demand, processing times may be longer.
You will receive an order confirmation email or SMS once your order has been successfully placed.
2. Shipping Locations
Amor Home Decor currently ships to most cities and regions across India.
Delivery availability may vary depending on:
- Serviceable pin codes
- Courier partner coverage
- Product type and dimensions
- Local regulations or restrictions
If your location is not serviceable, you will be notified during checkout or by our customer support team.
3. Delivery Timelines
Estimated delivery times may vary based on your location and product availability.
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–7 Business Days |
| Tier 2 & Tier 3 Cities | 5–10 Business Days |
| Remote Areas | 7–14 Business Days |
Please note that these timelines are estimates and not guaranteed delivery dates.
4. Shipping Charges
Shipping charges are calculated based on factors such as:
- Product size and weight
- Delivery location
- Order value
- Promotional offers
Applicable shipping charges, if any, will be displayed during checkout before payment is completed.
5. Order Tracking
Once your order is shipped, you will receive:
- Shipment confirmation email
- SMS notification (where applicable)
- Tracking number and tracking link
You can use the provided tracking information to monitor your order’s delivery status in real time.
6. Delivery Attempts
Our courier partners may make multiple delivery attempts before returning the package.
To ensure successful delivery:
- Provide a complete and accurate shipping address.
- Include a valid contact number.
- Ensure someone is available to receive the package.
Failure to accept delivery after multiple attempts may result in the order being returned to us.
7. Delayed Deliveries
While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:
- Extreme weather conditions
- Natural disasters
- Public holidays
- Transportation disruptions
- Government restrictions
- High seasonal demand
- Courier service delays
In such situations, we appreciate your patience and understanding.
8. Damaged Packages
If your package arrives visibly damaged:
Before Accepting Delivery
- Inspect the package carefully.
- Take photographs of the damaged packaging.
- Notify the delivery personnel if possible.
After Delivery
If you discover damage after opening the package:
- Contact our customer support team within 48 hours of delivery.
- Provide photographs of the product and packaging.
- Include your order number and a description of the issue.
Our team will review the matter and assist with a replacement or resolution where applicable.
9. Order Status Updates
Customers will receive updates regarding:
- Order confirmation
- Shipment dispatch
- Tracking details
- Delivery confirmation
Please ensure your contact information is accurate to receive all notifications.
10. Contact Us
For shipping-related questions or assistance, please contact us:
Amor Home Decor
Customer Support Email: amorhomedecorgifts@gmail.com
Support Hours:
Monday – Saturday
9:00 AM – 6:00 PM
Delivering Elegance to Your Doorstep
At Amor Home Decor, we understand that timely and secure delivery is an important part of your shopping experience. Our team works diligently with trusted logistics partners to ensure your products arrive safely and beautifully, ready to transform your living spaces. Thank you for choosing Amor Home Decor. 🏡✨